Terms & Conditions

1) Agreement to Terms

By accessing or using the Caliagua web application (the “Service”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Service.

Your use of the Service is also subject to our Privacy Policy, which describes how we collect, use, and protect your information.

2) Business Use Only

The Service is intended for business-to-business use by subcontractors, vendors, and other professional partners. You represent that you are using the Service on behalf of a business entity or in a professional capacity.

3) Account Access and Approval

Access may be restricted based on company approval status, email domain approval, or other verification methods. Users may be able to create an account, but access beyond limited areas may require approval by Caliagua.

You are responsible for ensuring the accuracy of information you submit and for maintaining the confidentiality of your email account used to receive verification codes.

4) OTP Authentication

The Service uses one-time passcodes (OTPs) delivered by email to authenticate users. SMS-delivered OTPs are being rolled out and will be available as an optional sign-in method once enabled; if you enroll and verify a phone number at that time, codes may also be delivered by SMS. You are responsible for:

• securing your email account
• not sharing verification codes
• promptly notifying us of suspected unauthorized access
• if you enroll in SMS verification once available, maintaining control of the mobile device and phone number you enrolled, and notifying us promptly if that number changes or is ported

Caliagua is not responsible for access gained through compromise of your email account or your failure to protect verification codes.

5) SMS Messaging and Verification

SMS sign-in is being rolled out and is not yet enabled on all accounts. The terms described in this section will apply once the feature is available to you.

Once available, if you enroll a mobile phone number with your account, you may receive transactional SMS messages from the Service for:

• One-time verification codes used to sign in (if you choose SMS sign-in)
• A one-time code to verify your phone number when you enroll or change it

Eligibility. SMS sign-in is available only for mobile numbers with a United States (+1) country code. We do not support SMS verification for international numbers.

Consent. Users may opt in to SMS verification only from within their authenticated account by entering or confirming a mobile number and completing a one-time verification step. By completing that step, you consent to receive automated SMS verification messages from Caliagua at the number you provided, which may be sent using automated technology. SMS from the Service is used only for account verification — one-time sign-in codes and phone number verification. We do not send marketing or promotional SMS. Consent to receive SMS is not required to access or use the Service; email sign-in remains available to all users.

Message frequency. Message frequency may vary per user and depends on how often you sign in.

HELP and STOP. Reply HELP to any SMS from the Service for assistance. Reply STOP to cancel further SMS from the Service. You may also revoke your consent to SMS by any other reasonable means, including by emailing it@caliagua.net. Once you opt out, SMS sign-in will be disabled for your account and you will need to sign in by email; you can re-enable SMS by re-enrolling your phone number at any time.

Message and data rates. Message and data rates may apply for any messages sent to you from us and to us from you. Carriers are not liable for delayed or undelivered messages. If you have any questions about your text plan or data plan, contact your wireless provider.

Accuracy of phone number; ported and reassigned numbers. You are responsible for the accuracy of the phone number you provide, for maintaining control of the associated mobile device, and for updating your phone number in your profile if it changes, is ported to another device, or is otherwise no longer under your control. Caliagua is not responsible for access to or disclosure of verification codes sent to a number that is no longer under your control.

Support. For all questions about SMS from the Service, email it@caliagua.net or call (866) 416-4214. For questions regarding privacy, see our Privacy Policy.

6) Acceptable Use

You agree not to:

• access or attempt to access systems or data you are not authorized to access
• scrape, crawl, or harvest data from the Service
• interfere with the Service’s operation, security, or availability
• upload malware or attempt to exploit vulnerabilities
• misuse bid information, documents, or contacts for unlawful purposes

We may suspend or terminate access for violations or for security reasons.

7) Listings, Documents, and Information Disclaimer

The Service may include bid listings, schedules, documents, addenda, and other project information.

8) Document Use and Restrictions

Unless otherwise stated:

• Caliagua and/or its licensors own the Service and its underlying content and systems.
• Project documents and materials made available through the Service are provided solely for your internal business use in connection with bidding or project coordination.
• You may not redistribute, republish, or disclose documents to third parties except as permitted by law or by the document owner’s terms.

9) Communications

The Service may send you emails and, if you enroll a phone number, SMS messages related to the operation and use of your account. All messages we send are transactional or service-related and may include:

• login verification codes (OTPs) delivered by email or SMS
• security notices and alerts
• updates to these Terms or the Privacy Policy
• listing notifications and document update notifications you choose to receive

You may manage subscription-based notification preferences using the notification controls available in the Service or by contacting it@caliagua.net. Transactional emails required for the operation of the Service (such as login codes and security notices) cannot be opted out of while your account is active. If you do not wish to receive required transactional emails, you must deactivate or close your account.

You may opt out of SMS at any time by replying STOP; SMS sign-in will be disabled for your account, but email sign-in and required transactional emails will continue as described above.

10) Suspension and Termination

Caliagua may suspend, restrict, or terminate your access at any time if we reasonably believe:

• your account is compromised
• you violated these Terms
• your use creates security, legal, or operational risk
• your company is no longer approved to access the Service

11) Disclaimer of Warranties

12) Limitation of Liability

Some jurisdictions do not allow certain limitations; those limitations apply to the extent permitted.

13) Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute will be brought in the state or federal courts located in California, unless otherwise required by law.

14) Indemnification

You agree to indemnify, defend, and hold harmless Caliagua Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

• your use or misuse of the Service
• your violation of these Terms
• your mishandling or unauthorized disclosure of bid documents, project information, or other materials accessed through the Service
• your infringement of any third-party rights in connection with your use of the Service

15) No Assignment

You may not assign or transfer your account or any rights or obligations under these Terms without Caliagua’s prior written consent. Caliagua may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets without restriction. Any attempted assignment in violation of this section is void.

16) Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

17) Waiver

The failure of Caliagua to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Caliagua.

18) Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Caliagua regarding your use of the Service and supersede any prior or contemporaneous agreements, communications, or proposals relating to the Service.

19) Changes to Terms

We may update these Terms from time to time. Continued use of the Service after an update constitutes acceptance of the updated Terms.

20) Contact

Questions: it@caliagua.net

Phone: (866) 416-4214

Caliagua Inc., California